Microsoft Says Surface Pro 3 Battery Issue Is Not Firmware-Related
A number of Surface Pro 3 users have been complaining well-nigh extreme battery-drain issues. Microsoft has at present issued a statement confirming the new Surface Pro 3 battery problems. The company has said that the problem is not firmware-related.
Surface Pro 3 bombardment issues NOT caused by software update
Users with Surface Pro 3 units fitted with LGC batteries are reporting that their devices get stuck at a specific power percentage, labeled "Not Charging," even when plugged in. The problem seemed to have appeared subsequently Microsoft sent a firmware update on August 29 to fix - await for it - an earlier battery effect. Last month, owners of Surface Pro iii with Simplo batteries complained nigh extreme battery drainage. August 29 firmware update was rolled out to fix that problem.
While users believed that the latest firmware release caused the issue for devices with LGC batteries, Microsoft denies that suggestion. The company has best-selling a 2d battery event affecting Surface Pro 3 users, but it claims that the result isn't the consequence of the Baronial patch.
On a Surface Pro forum, a Microsoft moderator has shared details of the new Surface Pro 3 battery problems, but doesn't offer any further aid.
Hello anybody,
We are aware of a bombardment upshot that is affecting a express number of Surface Pro 3 users. We can confirm that the event affecting these customers was not caused by the software updates issued on August 29th. Our squad is actively looking in to the consequence to determine the cause and identify a fix. We will post an update as soon as we have more information to share.
Greg
Are you lot experiencing any Surface Pro iii battery problems? Don't forget to share with our readers if some tricks fixed the result for you. We will update this post as Microsoft shares more information and perhaps a set for these battery issues.
Source
Source: https://wccftech.com/surface-pro-3-battery-issue-not-firmware-related/
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